Deliver a far better customer experience towards customers with less resources. Stop doing manual tasks and make your customer support scalable. By integrating with your CRM software, we use a custom trained AI to automatically route tickets to the correct customer agent.
Resolve repetitive tickets using your data and past traffic. Deliver support outside business hours and optimise self-service. Enable agents to focus on the most important issues.
Tag tickets with the right topic, urgency, language and sentiment. Prioritize and route to the right agent. Start specialising, lowering costs and create happy customers.
Observe and improve your performance. Discover new patterns, update self -service and create new blogs. Start delivering the best service and maximize the Return On Investment (ROI).